Protecting your private information is our priority. This Statement of Privacy applies to substructureone.com, and Substructure One, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Substructure One, LLC include substructureone.com, Substructure One and kestrelcodes.com. The Substructure One website is a ecommerce site. By using the Substructure One website, you consent to the data practices described in this statement.
In order to better provide you with products and services offered, Substructure One may collect personally identifiable information, such as your:
If you purchase Substructure One's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Substructure One collects and uses your personal information to operate and deliver the services you have requested.
Substructure One may also use your personally identifiable information to inform you of other products or services available from Substructure One and its affiliates.
Substructure One does not sell, rent or lease its customer lists to third parties.
Substructure One may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Substructure One, and they are required to maintain the confidentiality of your information.
Substructure One may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Substructure One or the site; (b) protect and defend the rights or property of Substructure One; and/or (c) act under exigent circumstances to protect the personal safety of users of Substructure One, or the public.
Substructure One may keep track of the websites and pages our users visit within Substructure One, in order to determine what Substructure One services are the most popular. This data is used to deliver customized content and advertising within Substructure One to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software may be automatically collected by Substructure One. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Substructure One website.
The Substructure One website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Substructure One pages, or register with Substructure One site or services, a cookie helps Substructure One to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Substructure One website, the information you previously provided can be retrieved, so you can easily use the Substructure One features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Substructure One services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Substructure One secures your personal information from unauthorized access, use, or disclosure. Substructure One uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Substructure One does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Substructure One may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Substructure One or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Substructure One, you may opt out of such communications by clicking on the UNSUBSCRIBE link..
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Substructure One reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Substructure One welcomes your questions or comments regarding this Statement of Privacy. If you believe that Substructure One has not adhered to this Statement, please contact Substructure One at:
Substructure One, LLC
600 Park Offices Drive, Suite 300 #19
Durham, North Carolina 27709
Email Address: [email protected]
Telephone number: 919-808-2663
Effective as of March 26, 2023
